TERMS & CONDITIONS

Installation, Activation & Package Charges are to be paid in advance.

Installation & Activation Charges are non refundable.

Router cost is not included in installation amount.

Taxes will be charged extra GST @ 18%.

** For the lease line Package Customer has to pay 90 days Package Charges at a time in advance.

Customers are requested to renew to their packages within expiry or almost within 7 days after expiry to carry their account details. Inactive account will be deleted after one month of expiry.

Customers can renew the Unlimited Packages any time within expiry date, in that case the remaining days will be added in the next renewal.

Customers can renew the Limited Packages any time within expiry date, in that case the remaining data will be added in the next renewal. But the Package will be valid for next 30 days from the Renewal Date.

Any kind of carry forward facilities will not be available for changing of existing packages.

Customers can avail upto mentioned bandwidth for respective packages.

The above packages are valid for selected area's of Darjeeling SSA telecom circle only.

Terms & Conditions related to Online Refund Policy

Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.

Cancellation Policy

For Cancellations please contact the us via contact us page or call your LCO. Requests received later than 03 business days prior to the end of the current subscription period will be treated as cancellation of services for the next service period.For Cancellations please contact the us via contact us page. Requests received later than 03 business days prior to the end of the current subscription period will be treated as cancellation of services for the next service period.

 

Refund And Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before ordering it, it provides all the details about the services you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their monthly subscription and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 

 

Refund Policy

We will try our best to create the suitable design concepts for our clients. Subscription fees or payment is refundable.Will Be refund In 2-3 Working Day.

 

PRIVACY POLICY
GALAXY SERVICE recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how GALAXY SERVICE uses and protects any information that you give GALAXY SERVICE when you use this https://gnet.janitornetwork.com or any other digital medium and other offline sources of our Company.https://gnet.janitornetwork.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure, and protection of your information when you use ourmtplbroadband.in Platform.

This Privacy Policy applies to current and former visitors to our GALAXY SERVICE Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.https://gnet.janitornetwork.com check this page from time to time to ensure that you are happy with any changes.

Registered office at Old Ausa Rd, Latur, Maharashtra India -413512